Last updated: 26 May 2026
1. Introduction
These Terms & Conditions govern your use of the Welfauna website and any resources, tools, content, products or services made available through it.
By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.
2. Use of this website
You agree to use this website only for lawful purposes and in a way that does not restrict, damage or interfere with the use of the website by others.
You must not:
- Attempt to gain unauthorised access to the website or related systems
- Use the website in a way that could disrupt functionality or security
- Copy, distribute or misuse website content in a way that breaches these terms
- Use the website for unlawful, harmful or fraudulent purposes
3. Intellectual property
Unless otherwise stated, content made available through Welfauna, including text, graphics, branding, documents, frameworks, tools and other materials, remains the intellectual property of Welfauna.
Content may be viewed and used for personal, non-commercial purposes only unless written permission has been provided.
Content may not be copied, reproduced, modified, distributed or republished without prior permission.
4. Website content and information
Information provided through Welfauna is intended for educational and informational purposes only.
Welfauna content, tools and resources are designed to support understanding and reflection but should not be considered veterinary advice, medical advice, behavioural diagnosis or emergency guidance.
Decisions relating to animal welfare, care and management remain the responsibility of the owner or individual using the information provided.
Where immediate concerns exist regarding an animal’s health, safety or wellbeing, professional advice should be sought.
5. Products and services
Welfauna may provide digital tools, educational resources, frameworks, downloadable materials and other products or services.
We reserve the right to modify, update, suspend or discontinue content, products or services where reasonably necessary and without prior notice.
We make reasonable efforts to ensure information and materials are accurate and up to date, however we do not guarantee that all content will always be complete, current or free from errors.
6. Purchases, refunds and cancellations
Where digital products or paid services are offered through Welfauna, payment may be required before access is provided.
Due to the nature of digital products, access may be granted immediately after purchase where you have expressly agreed to immediate access and acknowledged that this may affect your cancellation rights.
Refund requests will be reviewed where:
- a product cannot be accessed due to a technical issue
- a product is not as described
- a legal right to cancellation, repair, replacement or refund applies
Requests regarding refunds or cancellations may be sent to: hello@welfauna.com.
7. Limitation of liability
Welfauna makes reasonable efforts to ensure website content and resources are accurate and functional; however, use of the website and its content is at your own discretion.
To the fullest extent permitted by law, Welfauna will not be liable for any direct, indirect, incidental or consequential loss, damage or impact arising from:
- Use of this website
- Reliance on website content or resources
- Temporary website unavailability
- Errors, omissions or technical issues
8. Third-party services and links
Welfauna may use or link to third-party services, platforms or websites, including email providers, embedded content or external resources.
We are not responsible for the content, availability or privacy practices of third-party services or websites.
9. Changes to these terms
Welfauna may update these Terms & Conditions periodically to reflect changes to the website, services or legal requirements.
Updated versions will be published on this page.
10. Contact details
If you have questions regarding these Terms & Conditions, please contact:
Welfauna
York, United Kingdom
Email: hello@welfauna.com
These Terms and Conditions are governed by the laws of England and Wales.